Sumsub.com - Special Technology Services

Effective 14 April 2025
Updated 14 April 2025
Special Technology Services
ABN 23 261 865 109
+61 432 342 584
m0432342584@gmail.com
director@specialtechnologyservices.xyz
Director: Michael Anthony Ralph
Service of documents:
18 Nioka Avenue
Keiraville, NSW Australia 2500
specialtechnologyservices.xyz
sts-australia.xyz

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## **1. Introduction**

At Special Technology Services, we prioritize the safety and privacy of our customers. In order to prevent fraud and maintain a secure shopping environment, we use **Sumsub (sumsub.com)**, a third-party identity verification service, to verify the identity of certain users during transactions. This Privacy Policy explains how and why we collect, use, and protect your personal data during the identity verification process.

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## **2. What is Sumsub?**

**Sumsub** (https://sumsub.com) is a trusted Know Your Customer (KYC), Know Your Business (KYB), and Anti-Money Laundering (AML) compliance service provider. It helps businesses verify the identities of users securely and in compliance with global regulatory standards.

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## **3. When Do We Require Identity Verification?**

We may request identity verification via Sumsub in the following scenarios:

– High-value or high-risk transactions.
– Suspicious or inconsistent user behavior.
– New user accounts with limited purchase history.
– Regulatory or compliance reasons, depending on jurisdiction.

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## **4. Information Collected**

When identity verification is required, Sumsub may collect the following data from you:

– **Personal identification details** (e.g., full name, date of birth).
– **Government-issued ID documents** (passport, driver’s license, national ID).
– **Selfie or facial image** (for biometric matching).
– **Proof of address** (e.g., utility bill or bank statement).
– **Device information and metadata** (IP address, browser type, device ID).

**Please Note:** This information is collected **directly by Sumsub**, not by [Your Online Store Name].

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## **5. How Your Data Is Used**

Sumsub uses your data solely for the purpose of identity verification. Once verification is complete, Sumsub may share a verification status (e.g., verified, pending, failed) with us. We do **not** have access to your full documents or biometric data.

Sumsub processes your data for:

– Identity verification and fraud prevention.
– Compliance with anti-money laundering (AML) and KYC regulations.
– Enhancing security and reducing risks of account abuse.

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## **6. Legal Basis for Processing**

We rely on the following legal bases for collecting and processing personal data:

– **Legitimate Interests** – To protect our business and users from fraud.
– **Legal Obligation** – To comply with applicable financial and anti-fraud regulations.
– **Consent** – When required by law or for specific verification processes.

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## **7. Data Sharing and Storage**

– All personal data submitted for identity verification is handled and stored by **Sumsub**, not by us.
– Sumsub operates in compliance with GDPR, CCPA, and other data protection laws.
– Data is stored securely in encrypted formats and is only retained as long as necessary for verification and compliance purposes.

For more details, please refer to [Sumsub’s Privacy Policy](https://sumsub.com/privacy-notice/).

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## **8. Your Rights**

Depending on your location, you may have rights under data protection laws including:

– The right to access your personal data.
– The right to request correction or deletion.
– The right to object to processing or request data portability.
– The right to withdraw consent (if applicable).

To exercise your rights, please contact Sumsub directly via their [Privacy Notice page](https://sumsub.com/privacy-notice/) or reach out to us for assistance.

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## **9. Data Security**

We and Sumsub implement appropriate technical and organizational measures to protect your personal information, including:

– Secure transmission protocols (SSL/TLS).
– Encryption of data at rest and in transit.
– Strict access control and audit logging.
– Regular security audits and compliance checks.

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## **10. Third-Party Links**

Our website may contain links to third-party sites, including Sumsub’s verification interface. We are not responsible for the privacy practices of other websites. Please review their policies separately.

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## **11. Changes to This Policy**

We may update this policy from time to time to reflect changes in technology, law, or our practices. When we do, we will update the “Last Updated” date and, where appropriate, notify users by email or website notice.

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## **12. Contact Us**

If you have any questions or concerns about this Privacy Policy or the identity verification process, please contact us