Privacy Policy - Special Technology Services

Privacy policies

Service/specific:

General privacy policy follows

Effective 14 April 2025
Updated 14 April 2025
Special Technology Services
ABN 23 261 865 109
+61 432 342 584
m0432342584@gmail.com
director@specialtechnologyservices.xyz
Director: Michael Anthony Ralph
Service of documents:
18 Nioka Avenue
Keiraville, NSW Australia 2500
specialtechnologyservices.xyz
sts-australia.xyz

SPECIAL TECHNOLOGY SERVICES (“we,” “us,” “our”) values your privacy and is committed to protecting the personal information that you share with us. This Privacy Notice explains how we collect, use, store, and protect your personal information when you visit our website and make purchases from our online store. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Notice.

1. Information We Collect

When you use our website, we may collect the following types of personal information:

Personal Identification Information: This may include your name, email address, phone number, billing and shipping addresses, payment information (credit card details, PayPal, etc.), and other information you provide to us during the checkout process or when creating an account.
Transaction Information: This includes information about the products you purchase, the payment method you use, and details of the transactions you make through our website.
Account Information: If you create an account with us, we collect and store the username, password, and any other preferences you may set up on your account.
Technical Information: This includes information such as your IP address, browser type, device type, operating system, and browsing activity on our website. We may use cookies, tracking pixels, and other similar technologies to enhance your user experience and collect such technical data.
Customer Support Data: If you contact our customer service team, we may collect the details of your inquiry, including your name, contact information, and the nature of your request.
2. How We Use Your Information

The personal information we collect is used for the following purposes:

To Process and Fulfill Orders: We use your personal and transaction information to process and complete your orders, including delivering your purchased products to the correct address and processing your payments.
To Communicate with You: We may use your contact information to send order updates, shipping confirmations, promotional offers, and other information related to our services. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails we send you.
To Improve Our Services: We may use your information to enhance your experience on our website, such as personalizing your shopping experience and improving the functionality of the site.
For Security and Fraud Prevention: We use your information to detect and prevent fraud, unauthorized access, or other security risks to protect both your data and our website.
Legal Compliance: We may be required to use and store your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Storage and Retention

We take appropriate measures to ensure the security of your personal information. All personal information is stored securely in accordance with applicable data protection laws. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

Once your information is no longer needed for the purposes for which it was collected, we will take steps to securely delete or anonymize your data.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information with trusted third-party service providers and partners who help us with our business operations. These may include:

Payment Processors: We may share your payment information with third-party payment processors to complete your transactions securely.
Shipping and Delivery Services: We may share your shipping address and contact details with third-party delivery providers to ensure that your order is delivered to the correct address.
Service Providers: We may use third-party companies to help us with marketing, customer support, or website hosting. These service providers are required to handle your personal information in accordance with this Privacy Notice and applicable data protection laws.
Legal Compliance: We may disclose your personal information to comply with legal obligations, such as in response to a subpoena or when required by law to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Your Rights Regarding Your Personal Information

Under applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU residents, you have the following rights with regard to your personal information:

Right to Access: You may request access to the personal information we hold about you.
Right to Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You can request that we delete your personal information, subject to certain legal exceptions.
Right to Restriction of Processing: You may request that we limit the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal information for certain purposes, including direct marketing.
To exercise any of these rights, please contact us at [insert contact email]. We will respond to your request within the timeframe required by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files that are stored on your device when you visit our website. They allow us to remember your preferences and actions across multiple sessions, such as your shopping cart, language preferences, and login credentials.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

7. Security of Your Information

We use industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

If you are located outside of [Your Country], please be aware that your personal information may be transferred to, processed, and stored in [Your Country] or other jurisdictions with data protection laws that may differ from those in your country of residence. By using our services, you consent to the transfer of your personal information to these jurisdictions.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this notice. We encourage you to review this Privacy Notice periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Notice or how we handle your personal information, please contact us at
By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Notice.

This notice is written in accordance with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA), and other relevant privacy legislation.