Standards & Best Practices

Effective 14 April 2025
Updated 14 April 2025
Special Technology Services
ABN 23 261 865 109
+61 432 342 584
m0432342584@gmail.com
director@specialtechnologyservices.xyz
Director: Michael Anthony Ralph
Service of documents:
18 Nioka Avenue
Keiraville, NSW Australia 2500
specialtechnologyservices.xyz
sts-australia.xyz

At Special Technology Services (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services.
By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect
We collect the following types of information:
• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account.
• Payment Information: When processing payments, we collect necessary payment data through secure, PCI DSS-compliant third-party payment processors. We do not store full credit card numbers or sensitive authentication data.
• Usage Data: IP address, browser type, device information, pages visited, and interactions with our website for analytics and performance purposes.

2. How We Use Your Information
We use the information we collect to:
• Process transactions and deliver services
• Communicate with you regarding orders, support, and updates
• Improve our website, products, and user experience
• Comply with legal and regulatory obligations

3. Credit Card Network Compliance
We are committed to maintaining the security of your payment information. To this end:
• All transactions are processed via secure SSL/TLS encryption.
• We adhere to the Payment Card Industry Data Security Standard (PCI DSS), including working only with PCI-compliant payment processors.
• We do not store full credit card numbers, CVV codes, or magnetic stripe data on our servers.
• We follow industry best practices for fraud prevention, chargeback management, and secure checkout experiences.

4. Data Security
We implement technical, administrative, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Secure server infrastructure
• Role-based access controls
• Regular vulnerability assessments
• Encrypted data transmission and storage (where applicable)

5. Third-Party Services
We may share data with trusted third-party providers to perform services on our behalf (e.g., payment processors, shipping partners). These partners are contractually obligated to protect your information and use it only for specified purposes.

6. Your Choices and Rights
You have the right to:
• Access, correct, or delete your personal data
• Opt out of marketing communications at any time
• Request details about our data practices
To exercise these rights, please contact us at director@specialtechnologyservices.xyz

7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after such changes constitutes acceptance of the updated policy.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact: